|Need to access the library databases from home.||View your options from the Remote Access page.|
|Need help searching from within a database.||Contact a librarian. Librarians are available by chat, phone, and in person. See availability at http://www.sfcollege.edu/library/index.php?section=help/chat.
If you need immediate assistance and a librarian is unavailable, look for a link next to the database.
|Can't find full text of an article.||To make sure you only retrieve full text articles, click the Full Text box. This is usually available on the beginning search screen. The following are examples:
|Can't find scholarly/peer-reviewed articles.||To make sure you only retrieve scholarly articles, click the Scholarly/Peer-reviewed box. This is usually available on the beginning search screen. The following are examples:
|Can't open a link to an article that you emailed from a database.||
Some databases such as Hoovers Premium and Literature Criticism Online do not allow you to email full text documents. Instead, when you choose the database's email option, the database sends you a link to the document. Usually, these links will only work if you are currently logged in to the database. To access the document, complete the following steps:
If these steps do not work, contact the reference desk at 352-395-5409 or firstname.lastname@example.org for assistance.
|Need help citing sources.||Try the Database Citing Tools page of the Citations Guide.|
|Any other problem.||Please call the Reference Desk: 352-395-5409.|